Alpine sits in the foothills, and its water story is different from the flatter towns around it. Slope, creeks, larger lots and a pressurized irrigation system fed by mountain streams all shape what can go wrong in a house. This page explains water damage restoration in Alpine, ZIP 84004, and how our crews respond.
Hillsides, mudflow and runoff
The city's General Plan 2021 to 2041 describes geologic hazard and flood damage prevention overlays, and it calls the CE-5 zone environmentally fragile because of flood hazard, mudflow, earthquake potential and wildfire hazard. Hillside Lands begin above the 5,350 foot line. Homes on slopes can see water move across a lot toward a foundation, and burn scars or loose soil make runoff worse.
Alpine at a glance
ZIP 84004. City Hall at 20 North Main Street. Culinary water from the city's own springs and wells, with pressurized irrigation fed by Dry Creek and Fort Creek. Lambert Park covers 255 acres and the Alpine Loop on SR-92 connects American Fork Canyon and Provo Canyon. Dispatch is available around the clock.
The city's own newsletter notes that debris in streets clogs storm drains and can cause flooding. A September 2023 issue said a wet spring had eased flood concerns after heavy winter snowfall. For a house, the practical step is to keep window wells and downspouts clear and to check the FEMA flood map for your address.
Irrigation water from Dry Creek and Fort Creek
Alpine converted to pressurized irrigation in the early 2000s, and the system now serves about 98 percent of users with water from Dry Creek, Fort Creek, Central Utah Project water and wells. That water is raw and untreated.
A 2022 city newsletter asked residents to close valves by April 10 so the system could be turned on by April 15 without flooding from unknown leaks. If a spring leak wets your crawl space or basement, treat the water as contaminated and tell the crew.
Large lots, large homes, larger losses
Alpine lots run from a minimum of 10,000 square feet to 5 acres under the General Plan's zones, so houses tend to be large and have more plumbing runs, more bathrooms and more finished space per lot. A leak on an upper floor can wet several rooms below it before anyone hears it. Moisture mapping with a thermal camera is how a crew finds the full extent.
When water is spreading in Alpine
If water is running through an Alpine house, call right away. Dispatch is open at all hours, including nights, weekends and holidays, and same-day response is offered when available. We do not promise an exact arrival time. The cards cover what to do first.
Stop the flow
Find the main shutoff, often where the line enters the house. A pressurized irrigation line has its own valve.
Mind the electrics
If water reaches outlets, appliances or the panel, stay out and call the utility or 911 before you call us.
Save the high-value items
Move art, electronics, documents and rugs off wet floors and photograph everything first.
Call with the specifics
Give your address, the source and how many floors are affected. A multi-level loss needs more equipment.
| Source | First step | Related service |
|---|---|---|
| Upstairs bath or laundry leak | Close the shutoff and call | Water mitigation |
| Irrigation line break in spring | Close the irrigation valve | Water damage cleanup |
| Foothill runoff to a basement | Move belongings, stay out of the water | Flood damage restoration |
| Mold after a slow leak | Stop the moisture, then call | Mold remediation |
Permits, insurance and next steps
The city publishes building permit forms for remodels and additions and for water heater and similar mechanical work. Check with the city before you rebuild after a loss. We explain the scope and price before work starts, and the factors are water category, area, materials, drying days and rebuild scope.
The Utah Insurance Department says flood and mudslide are typically not covered on a homeowners policy, though they can be added by endorsement or a separate policy. If you live near a creek or on a slope, ask your insurer about that coverage.
Related pages: water mitigation, flood damage restoration, water damage repair and mold remediation. Neighbors in Lehi and Pleasant Grove use the same line.
ANSI/IICRC S500 is the published standard for water damage restoration, and the EPA advises drying water-damaged areas and items within 24 to 48 hours to prevent mold growth. Ask any company whether its crews work to that standard, and call early, because the drying window is short.
Questions from Alpine homeowners
Water in a Alpine home?
Call dispatch and describe what you see. Same-day response when available, with scope and price explained before work starts.
We serve ZIP 84004, the only ZIP for Alpine, from City Hall at 20 North Main Street up through the hillside lots above the 5,350 foot line that the city's General Plan calls Hillside Lands.
Yes. Dispatch is answered 24/7 and crews head to Alpine with pumps and extraction units. We offer same-day response when available, and we do not promise an exact arrival time.
Alpine's pressurized irrigation turns on by April 15, and a 2022 city newsletter asked residents to close valves by April 10 to avoid flooding from unknown leaks. The system carries water from Dry Creek, Fort Creek and other sources at pressure, so an unnoticed break can soak a lot quickly.
Most of the city has sewer, and some homes use private septic. If you are on septic, a backup is handled differently and may involve a septic service before cleanup begins.
Alpine publishes a building permit form that lists water heaters, and another for remodels and additions. Check with the city before replacing a water heater or rebuilding after a loss.
Water still spreading or a question this page did not cover? Call (385) 988-9410